Meal Plan Transfer/Refund FAQs 2016-2017
The food credit portion of your meal plan is refundable. The overhead cost is non-refundable. If your remaining combined balance of residence and flex dollars is more than $50, you can request a refund; otherwise, any remaining balance will be automatically transferred to the Campus Meal Plan. If you do not submit a request for a refund by April 25, 2017, your meal plan balance will be automatically transferred to the Campus Meal Plan.
When requesting a refund, there is a processing fee of $40 which will be deducted from your remaining balance. There is no processing fee for accounts that are transferred to the Campus Meal Plan.
Cheques will be mailed out by the end of June (approximately). The refund cheque will be equal to the amount of your remaining balance less a $40 processing fee. Please ensure that you provide your correct summer mailing address on the refund form.
You must have a combined balance of residence and flex dollars of more than $50 in order to receive a refund. If your combined balance is $50 or less, the balance will be automatically transferred to the Campus Meal Plan.
If your account is transferred, your funds will be accessible to you on May 3, 2017. Therefore, if you remain in London over the summer, you can access the account if you wish to make purchases on main campus or from off-campus partners (e.g., Domino's Pizza, Subway,Jack Astor's, etc). If you go home over the summer, your funds will remain on a Campus Meal Plan and will continue to be accessible to you upon returning in September.
Once your funds have been transferred to the Campus Meal Plan and you decide you would like a refund, please contact Campus Meal Plan Office at mealplan.uwo.ca/contactus.cfm to arrange for a refund.
Yes. Remaining funds at the end of the summer will be transferred to your flex dollar account. This transfer takes place a few days prior to move-in day.
You can continue to use your residence dollars and flex dollars until the refund process is initiated on May 1, 2017. The amount refunded will be based on your remaining balance at the point the refund process is initiated less the $40 processing fee.
Yes. Any amount owing on your Residence Account will be automatically deducted from your meal plan balance before a refund is processed or money transferred to a campus meal plan.